What's included and what costs extra at JW Marriott Chicago
Included with a standard stay: in-room basics, public-area Wi‑Fi, complimentary access to the 24‑hour fitness center, use of the heated indoor lap pool and whirlpool for registered guests (subject to the hotel's age rules), and basic concierge/luggage-storage services. Extra costs you should expect: valet parking, most on-site dining and bar charges, spa treatments and spa day passes, Executive Lounge access unless your rate/elite status includes it, and some in‑room Wi‑Fi rates if booked through a third party.
In this guide
What’s included in a room rate
Standard room rates cover the sleeping room and basic in-room amenities listed on your reservation, plus access to hotel public areas. Rooms listed at this property include Executive Room, Executive Level; Room, 1 King Bed; Room, 1 King Bed (View); Room, 2 Queen Beds; Room, 2 Queen Beds (View); Suite, 1 Bedroom; and accessible variants.
Complimentary benefits for registered guests include public-area Wi‑Fi and access to the 24‑hour fitness center. In-room Wi‑Fi is available; Marriott Bonvoy members booking direct receive complimentary in‑room internet access, while some third-party bookings may show an in‑room Wi‑Fi fee.
- Included: public-area Wi‑Fi, complimentary fitness center access (24 hours)
- Included for registered guests: pool & whirlpool access (see age rule below)
- Included: concierge services and luggage storage
| Room example | Bed options (as listed) |
|---|---|
| Executive Room, Executive Level | 1 King Bed or 2 Queen Beds |
| Room, 1 King Bed | 1 King Bed or 2 Queen Beds |
| Suite, 1 Bedroom | 1 King Bed and 1 Double Sofa Bed |
What costs extra (meals, bars, in‑room dining)
Restaurants and bars at the hotel are charged separately from room rates. On-property outlets include The Florentine, Lobby Bar, Savor by JW (in‑room dining), The Executive Lounge, and JW Cafe — expect to pay per item or service unless your rate explicitly includes meals.
Breakfast is not automatically included in standard rates. The Executive Lounge and some private dining options are sold as an add-on or reserved for eligible guests (paid upgrade or certain elite/club packages).
- Pay separately: Henrietta (The Florentine), Lobby Bar, JW Cafe, Savor by JW in‑room dining
- Executive Lounge access: usually a paid upgrade or tied to specific room packages or elite status
- Banquets, private dining and event catering: charged per event (contact events team for pricing)
| Dining outlet | Typical charge status |
|---|---|
| The Florentine (Italian restaurant) | A la carte — separate bill |
| Lobby Bar | A la carte — separate bill |
| Savor by JW (in‑room dining) | Room service charges and menu prices apply |
Spa, pool and fitness: what’s included and what’s extra
Fitness center access is complimentary for registered guests and is open 24 hours. The hotel’s fitness space is listed as roughly 3,000 sq ft.
The Spa at JW Chicago is a separate operation and spa treatments (massages, facials, hammam rituals, nail care) are charged separately. Spa facilities (locker rooms, steam, sauna, relaxation lounge) have published hours and the spa applies its own age and service policies.
- Fitness center: complimentary for registered guests (open 24 hours)
- Spa treatments: paid services; walk‑ins accepted but appointments recommended
- Spa age rules: spa services generally 18+; ages 16–17 may receive facials with a parent; under 16 may receive nail services with a parent
- Pool access: included for registered guests but many sources note a minimum age (guests under 16 are not permitted in the pool)
| Facility | Included for registered guests? |
|---|---|
| Fitness center | Yes — complimentary |
| Indoor heated lap pool & whirlpool | Yes — for registered guests; age restrictions apply |
| Spa treatments and spa day passes | No — paid services; spa-day passes available to non-staying guests |
Parking, transport and extra fees to expect
The hotel offers valet parking rather than traditional self-parking; rates quoted by third parties vary and are subject to change, so confirm current valet rates with the hotel or your booking agent. Independent off‑site parking is available nearby at separately quoted rates.
There is no hotel airport shuttle. Public transit (Quincy station, LaSalle, Monroe) and taxis/ride‑share are commonly used to reach Midway or O'Hare; the hotel’s concierge can advise on ground transport and estimated travel options.
- Valet parking: available (fee assessed separately at check-out)
- Off-site parking: nearby garages — separate fees
- Airport transport: no hotel shuttle; use CTA, taxi, or ride-share
| Service | On-site or extra? |
|---|---|
| Valet parking | On-site, paid |
| Off-site parking | Nearby, paid |
| Airport shuttle | Not provided by hotel |
Policies that affect cost and access
Minimum check-in age is listed as 18 on the property's page, though some third-party booking sites show 21 — confirm directly with the hotel. Guests must present a photo ID and credit card at check-in.
Pets are not allowed; service animals are welcome at no fee. The property is smoke‑free throughout guest rooms and public spaces.
- Minimum check-in age: 18 (confirm if a third-party booking shows 21)
- ID and credit card required at check-in
- No pets allowed (service animals exempt)
| Policy | Impact |
|---|---|
| Check-in age | May affect who can book/authorize a stay |
| ID & payment at arrival | Required — speeds check-in |
| Smoke-free property | No smoking fees for rooms; confirm if penalties apply for violations |
Event spaces and meeting add-ons
The hotel offers extensive event and meeting spaces (37 event rooms totaling roughly 41,973 sq ft) ranging from boardrooms to large ballrooms. Event space, audio/visual equipment, food & beverage and catering services are billed separately from guest room rates.
If you’re booking a wedding or conference, the venue rental, catering packages, and any AV or room setup fees will be itemized in an event contract — contact the hotel’s events team for a firm quote.
- Grand Ballroom and Burnham Ballroom: large ballrooms billed separately for rentals and catering
- Event audio/visual, setup, and catering: additional charges
- Private dining and group menus: priced per event or per person
| Venue example | Notes |
|---|---|
| Grand Ballroom | Large ballroom — rental and catering charged separately |
| Burnham Ballroom | Historic bank hall — rental/catering extra |
| Smaller meeting rooms | Available; charges depend on configuration and services |
